Data and Deletion

While We Are Working on the Review

We keep the material needed to provide the service, prepare the report, deliver it, and handle reasonable follow-up or customer service.

How Long We Keep Information

We keep information for as long as reasonably necessary for the service, delivery, support, payment records, fraud prevention, dispute or chargeback handling, security, and legal obligations. We do not promise that every type of information is deleted on the same fixed number of days.

Deletion Requests

You can request deletion by emailing chrisbruno@gmail.com. We may need to verify that the request comes from the correct customer. If you request deletion while a review is still underway, we may be unable to complete the service.

Information We May Still Need to Keep

Limited payment, accounting, fraud-prevention, legal, tax, chargeback, and security records may need to be retained even after private review material is deleted.

Service Providers and Backups

Hosting, payment, secure intake, storage, email, analytics, and other service providers may process information needed to operate the service. Backup systems may retain deleted material temporarily until normal backup rotation removes it.

Save Your Completed Report

Do not assume the site will provide indefinite access to a completed report. Save a copy if you want to keep it.

Do Not Send Highly Sensitive Credentials

Do not send Social Security numbers, full payment card numbers, bank passwords, email passwords, account passwords, or authentication codes.

After a Valid Deletion Request

We remove information we no longer reasonably need, while keeping limited records where necessary for legitimate business, security, payment, or legal reasons.

See the Privacy Policy for more information.